Shipping policy

Thank you for shopping with Scents of Reverie! We strive to ensure your order is processed and delivered smoothly. Below you will find details about our shipping policy, including processing times, shipping methods, and other key information.

Processing Times

  • All orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates and Delivery Times

  • Shipping rates are calculated at checkout based on your location and the weight of your order.
  • Estimated delivery times vary depending on your chosen shipping method and location. Typical delivery times are:
    • Standard Shipping: 3-7 business days
    • Expedited Shipping: 2-4 business days

Shipping Locations

  • Currently, we only ship within the United States.
  • We do not internationally at this time.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s progress.

Shipping Delays

  • While we aim to ship your order promptly, occasional delays may occur due to factors beyond our control (e.g., weather, carrier issues, or high order volumes). If you experience significant delays, please contact us at info@scentsofreverie.com for assistance.

Lost or Damaged Packages

  • Scents of Reverie is not responsible for packages lost or damaged in transit. If your package is lost or arrives damaged, please file a claim with the shipping carrier directly.
  • If you need assistance, feel free to reach out to us at info@scentsofreverie.com.

Order Issues

  • If there is an issue with your order (e.g., missing items or incorrect products), please contact us within 7 days of delivery. Provide your order number and a description of the issue, and we’ll work with you to resolve it.

Thank you for choosing Scents of Reverie! If you have any further questions or concerns regarding shipping, don’t hesitate to contact us at info@scentsofreverie.com or by phone at 404-426-1816.